We do not offer refunds, and we do not accept returns. All purchases are final.
That said, we also want everyone to be happy, so if you really need to talk to us about a problem, please contact us and we will do our best to understand the problem and resolve it if we can.
We prefer you order our books through your local bookseller. We make less money on each sale, but the good karma from helping local booksellers, and the additional publicity for the book, are worth more.
Contact us before returning a book or requesting a refund.
There are no refunds on ebook purchases because the download link is provided immediately at purchase. If you have a dispute, please contact us to discuss.
Print book orders are fulfilled through our POD/distribution vendor, IngramSpark. If you have trouble with a delivery or with the product you receive, we will help you resolve it to the best of our ability.